Chosen by Hundreds of Entertainment Centers to Streamline Operations
Power Your Entire Guest Experience with One Platform
Connected tools simplify operations, grow revenue, and create seamless experiences
Increase Revenue 20%
Improve Guest Experience
Reduce Labor 30%
From Ticketing Sales to Inventory Management
Online and On-Premise Sales, Attraction Management, F&B, and Reporting, Ideal One Powers your POS operations front and back of house
40+ Years
Trusted by entertainment venues for over four decades.
Configurable
Hardware and Software tailored to fit your operations, use cases, and ideas. No one size fits all approach to installation with Ideal One
All-in-One Platform
Power Your Entire Guest Experience with One Platform. Online and On-Premise Sales, Attraction Management, F&B, and Reporting, Ideal One Powers your POS operations front and back of house
24/7 Support
Our support team is available 24/7, delivering fast, friendly help from real people – not automated systems. We believe customer service should be personal, efficient, and above all, reliable.
Chosen by Hundreds of Entertainment Centers Nationwide
Running a Entertainment Center Shouldn't Feel Like a Juggling Act.
Managing parties, ticketing, food, kiosks, redemption,inventory, and reporting—across disconnected systems— slows growth and creates headaches. IdealOne replaces the patchwork.
With one fully integrated platform, you gain control, visibility, and speed—so your team runs leaner and your guests enjoy more.
Used by leading arcades, trampoline parks, and family centers nationwide.
Streamline Food & Beverage—from Counter to Kitchen
IdealOne connects every part of your food service operation—from guest orders to kitchen prep to final delivery. Whether it’s self-serve kiosks, mobile ordering, or integrated POS, you’ll reduce wait times, improve order accuracy, and keep your guests coming back for more.
All-In-One Solution that Powers Your Guest Experience
Smarter POS for Seamless Guest Experiences
IdealOne is the most intuitive and flexible point-of-sale system built for family entertainment centers. Manage every revenue stream—from arcade and attractions to food, parties, and redemption—in one fully integrated platform.
- Connect every part of your business in one system
- Streamline operations and boost guest satisfaction
Fast, Easy Transactions—No Lines, No Hassles
Empower your guests to skip the wait with IdealOne’s intuitive kiosk options. From standard models to custom builds, our self-service kiosks let customers quickly purchase tickets, reload game cards, or order food—all without staff intervention.
- Reduce wait times and improve guest satisfaction
- Drive more sales with seamless, unattended purchases
Total Control in the Palm of Their Hands
Give your guests a connected experience wherever they are. The IdealOne mobile app lets users manage game cards, track balances, and reload funds on the go. Plus, they can order and pay for food straight from their phone.
- Increase guest spending with convenient mobile tools
- Enhance engagement with anytime, anywhere access
Book, Plan, and Execute Flawless Events
Simplify party and event bookings with real-time availability and automated coordination. IdealOne handles digital contracts, deposit tracking, and confirmations—making your events smooth from start to finish.
- Eliminate double bookings with real-time updates
- Automate details and increase event revenue
Serve More Guests with Fewer Staff
IdealOne’s advanced redemption center tools help you handle large volumes with ease. Instantly scan barcoded prizes, read digital tickets, and process redemptions fast—while tracking inventory and minimizing loss.
- Speed up prize redemption and reduce staffing needs
- Gain real-time insights and control over inventory
Streamlined Ticketing for Faster Entry and Happier Guests
IdealOne’s self-service ticketing kiosks cut wait times by up to 30%—letting guests purchase admission or game cards on their own, without staff assistance. Configure custom pricing and packages with branded visuals, and offer indoor or outdoor access points for 24/7 convenience.
- Cut wait times with self-service kiosks
- Offer always-on access with indoor/outdoor kiosks
Ideal One has empowered us to dream bigger—seamlessly integrating key parts of our company into one game-changing system. From arcade play to dining at the Meet N Eat or grabbing a poolside Slushie or beverage, guests can enjoy effortless payments with a simple tap of their all-in-one game card or wristband!
Recreation Director, Ocean Lakes Family Campground
—Salle Horner
Ideal has been a game-changer for our amusement park. From ticketing at the gates to tracking food and beverage inventory, we can handle everything in one place. Having all our data in a single system makes reporting and analytics so much smoother and more reliable.
What really sets Ideal apart is their customer service. We can always reach a real person, and they’ll log in to our system directly to pinpoint any issues. Their prompt, hands-on support means we rarely lose a beat when something unexpected comes up.
Arnolds Park Iowa
—Matt Linquist
For nearly thirty years, Ideal has been an essential contributor to the smooth operation and ongoing success of our business. The system delivers consistent performance and undergoes continual enhancements, all implemented seamlessly to safeguard operational continuity and efficiency. Ideal’s longstanding support reflects a trusted partnership built on reliability and innovation.
Bullwinkle’s Family Fun Center’s
—Scott Huish
IdealOne brings everything together in one seamless system. We run quick-serve counters, full-service dining, high-energy bars, arcade games, bowling lanes—even axe throwing with scheduling and waivers—and it handles it all effortlessly. Each part of our operation gets the tools it needs, and our guests get a consistently top-tier experience.
Keg Social Orlando
—Joe Dziemianzuk
Whenever we need anything, Ideal Support is just a call away. No matter the time or question, they’re always friendly and take the time to walk us through it. They’ve been a true partner in helping our campground run smoothly day in and day out.
F&B Director, Ocean Lakes Family Campground
—Tonie Holman
Built for Every Kind of Fun
Whether you run an arcade, trampoline park, zoo, or water park, IdealOne adapts to your venue’s unique needs.
Amusement Parks
Entertainment Centers
Campgrounds
Water Parks
Trampoline
Bowling
Caverns
Skating Rinks
Museums
Zoos
Performance You Can Count On
Our platform delivers measurable results that elevate your operations and your guest experience.
Transactions Processed
1 B+
Guests Processed Annually Across All Venues
Revenue Growth
Up to 30%
Average Revenue Increase with IdealOne
Uptime Reliability
99.99%
Platform Uptime for Maximum Reliability
Built By FEC Owners, For FEC Owners.
IdealOne isn’t just software—it’s a system designed by someone who’s lived your challenges.
Since 1983, Ideal Software has been building smarter solutions for the family entertainment industry—starting with one of the first POS systems designed specifically for FECs. Our roots go back even further, to when our founder David Goldman’s family owned and operated their own center.
What sets us apart? We build based on what real operators need. IdealOne evolves through direct customer feedback, creating tools others don’t offer—tailored to streamline operations, boost profits, and elevate guest experiences.
Today, Ideal powers hundreds of FECs and attractions worldwide with an all-in-one system that includes POS, cashless play, event booking, mobile ordering, digital waivers, marketing, and more.
Frequently Asked Questions
1. What types of venues is IdealOne designed for?
IdealOne is purpose-built for family entertainment centers and a wide range of attractions, including arcades, trampoline parks, bowling centers, amusement parks, water parks, zoos, and campgrounds. Whether your venue offers games, food, events, or all of the above, IdealOne scales to fit your needs.
2. Can I manage all my operations from one system?
Yes! IdealOne is a fully integrated platform that connects every part of your business—from POS and self-service kiosks to event booking, redemption, food & beverage, mobile apps, and more. Everything flows through one system for real-time insights, simplified operations, and better decision-making.
3. Is IdealOne easy for staff to learn and use?
Absolutely. IdealOne is designed with simplicity in mind, so your team can get up to speed quickly. Its intuitive interface reduces training time, minimizes errors, and helps staff focus on delivering great guest experiences—not fighting with complex systems.
4. Does IdealOne support online sales and bookings?
Yes, IdealOne offers powerful online commerce tools. Sell tickets, season passes, and party packages directly from your website—24/7. Online sales sync seamlessly with your POS, so availability is always accurate, and guests can purchase, book, and check in with ease.
Ready to Simplify and Scale Your Business?
Whether you’re looking to optimize parties, streamline payments, or boost guest satisfaction, IdealOne delivers.
